Shipping Policy

Orders within the United States are shipped by the US Postal Service which takes 3-7 business days depending on your location in the US. Your order will usually ship within 3-7 business days following the date you place your order, pending availability and credit card approval. We will make all efforts to ship your order within 3-7 business days of receipt. Most orders will arrive in 3-7 business days from the ship date.

Orders are processed Monday through Friday. We do not ship on Saturdays and Sundays. All orders placed on Saturday and Sunday will be processed that following Monday. During the holidays and Sundays, our order processing time may increase. All items are subject to availability.

All order status communication is done via email, so it is important that your email address is accurate and current. In order to ensure you receive our shipping status emails, please add info@1kingww.com to your address book. In addition, we will also notify you by e-mail if there was an issue with filling your order. Shipping fees are based on the total merchandise cost and the shipping method you choose.

1King worship wear, LLC. charges sales tax for orders shipped to Wisconsin. Recipients of orders shipped to other states are responsible for complying with state and local tax laws.

Returns

3 REASONS FOR RETURNS:

1. Wrong Size.
2. Wrong Item Shipped.
3. Defective Item.

* All returns must be authorized. *

To receive authorization for a return, you must contact customer service at support@1kingww.com to obtain a Return Authorization number known as an RA number. All returns that are not exchanged for another item and are refunded are subject to a 15% restocking fee.
If the requested items are not in stock by the time we process your RA, your credit card will be refunded for the value of the items returned to our warehouse to avoid further delay on your request. (in which case the 15% restocking fee will be waived)

• All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also include the original invoice with the RA# written on it.
• Please specify the reason for the return on the original invoice.
• If you were to receive a defective item, you must notify us within 5 business days of when you received the product to qualify for a return or exchange. If you fail to provide us with a prompt notification, we will not authorize your return or exchange.

Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null and void. You will be responsible for the return shipping costs.

We do not refund shipping costs on returns and or exchanges, unless there was a processing error on our behalf. If such an error occurs we will refund up to $9.99 for return shipping.

Return authorizations must be requested within 3 weeks of the original ship date for all domestic orders.

Pack your item(s) in the original shipping bag/box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.

Return to:
1King worship wear, LLC
Attn: RETURNS
W197N17098 Stonewall Drive
Jackson, WI 53037